Booking & sessions
Help with an upcoming booking, cancellation, credit use or session details.
Get booking helpHOTBOX support
How can we help?
Find the quickest route below, or email the HOTBOX team with the details of what you need. They'll reply to the email address you contact them from.
Email supportMembership & billing
Questions about plans, credits, payments or managing an existing membership.
Get membership helpAccount access
Help receiving your secure sign-in link or accessing your member account.
Go to member loginWhat to include
Help us find it quickly.
- Your account email address
- Booking date and session time
- Any payment or error message
- What you were trying to do
Already know where you need to go?